Blending Store

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Faq

Frequently Asked Questions.

01. Sizing & Fit

What sizes are available?
We offer a range of sizes from XXS to XXL. Please refer to the size chart available on each product page to find the size that suits you best.
How can I select the right size?
Each product page includes a detailed size chart and information about the garment’s fit. We recommend checking these details before placing your order.
What if I am between two sizes?
If you’re between sizes, check the fit information provided on the relevant product page. If you’re still unsure about which size to choose, please contact our support team and we’ll be happy to assist you.
Are your products regular fit or relaxed fit?
The fit can vary depending on the design and style of the garment. Please check the individual product page for specific fit information.
Can I ask for help before ordering?
Of course. If you need assistance with size, fabric, fit, colour, or any other product-related question, feel free to contact our team through WhatsApp or email before placing your order.

02. Orders & Delivery

How long will my order take to arrive?
Orders are generally dispatched within 24–48 hours. After dispatch, delivery usually takes around 3–7 business days, depending on your delivery location.
How can I track my order?
Once your order has been dispatched, tracking information will be shared with you through SMS or email, allowing you to follow your shipment.
Is Cash on Delivery available?
Yes, Cash on Delivery (COD) is available for eligible orders and locations. Availability may vary depending on the delivery address.
Do you deliver outside India?
Currently, we provide shipping within India only. We may introduce international shipping options in the future.
Can I cancel my order after placing it?
Orders cannot generally be cancelled after confirmation because we may begin processing them shortly after they are placed. Please carefully verify your order details before completing your purchase.

03. Returns & Exchanges

Can I exchange a product?

Yes, eligible products can be exchanged within 5 days of delivery, subject to availability. At present, exchanges are available for size-related requests only.

The product must be unused, unwashed, in its original condition, and have all original tags attached.

Can I return a product?
Yes, eligible items can be returned within 5 days from delivery. Returned products must be unused, unwashed, and in their original condition with the original tags attached.
Do I have to pay for return shipping?
Your first return request is free. For any additional return request, a ₹60 return shipping charge per order may apply.
How will my refund be processed?

Once the returned product has been received and approved, the refund will normally be processed to your original payment method.

Depending on the situation, store credit may also be offered as an alternative. Approved refunds generally take 7–10 business days to reflect, depending on your payment provider or bank.

What should I do if I receive a damaged or wrong product?
If your order arrives damaged, defective, or contains an incorrect item, please contact us as soon as possible after delivery. Our team will review the issue and help you with the appropriate resolution.

04. Product & Care

Can the product colour look different from the website?
We make every effort to display product colours as accurately as possible. However, minor differences can occur because of screen settings, lighting, and photography conditions.
How should I wash or care for my garment?
Please follow the care instructions mentioned on the product page and garment label. Proper care helps maintain the fabric, colour, shape, and overall quality of the garment.
Will the fabric shrink after washing?
Certain natural fabrics can experience some shrinkage depending on the fabric and washing method. We recommend following the care instructions provided with your product to minimise the possibility of shrinkage.

05. Restocks

Will sold-out products come back?

Some sold-out designs may be restocked, while others may not return because certain styles are produced in limited quantities.

We regularly work on new designs and collections, so availability can change over time.

How can I find out about a restock?
If you’re interested in a sold-out product, you can contact our support team. We’ll let you know if a restock is planned or if more information becomes available.

06. Still Need Help?

Couldn’t find the information you were looking for?

Our team is always happy to help. If you have any questions about products, sizing, orders, delivery, returns, or exchanges, please get in touch with us.

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